2019-01-16T18:29:02.083317+00:00
Incident impacting MONTREAL DATA CENTRE

The I/O has remained within the normal average range since 1:23PM ET. We will mark this as resolved.

An update will be provided tomorrow once the data centre investigation is complete.

Status remaining
Fully Operational
2019-01-16T20:37:15.565525+00:00

Since approx. 1:23PM ET, the I/O has remained in the normal average range. We will continue to monitor closely & provide another update in 1 hour.

Status remaining
Fully Operational
2019-01-16T19:25:17.875819+00:00

This appeared to be a disk network issue that was affecting the I/O performance, which is basically the disk speed incoming/outgoing. The issue started at approx. 1PM ET, resulting in sites loading slow, down & up for approx. 30 minutes.

At approx. 1:23PM ET we starting to see the I/O come back to the normal average.

Data centre staff will continue to investigate to isolate the cause & hopefully prevent the issue from reoccurring.

Status changed to
Fully Operational
2019-01-16T18:49:04.765059+00:00

We're investigating what appears to be a sporadic network issue that is specific to the canada300 cluster.

Data centre staff are investigating & we will report more details here once available.

Status changed to
Degraded Performance
2019-01-16T18:29:02.083343+00:00
Back to Current Status